Justin Twardy
Human resources · Operations · Leadership

Helping people and organizations do their best work.

I’m Justin Twardy. My work has taken me from nonprofit HR and office operations to leading a restaurant team. Across those roles, I’ve focused on building reliable systems and supporting the people who use them.

About me

I bring a practical, people-centered approach to HR and operations. I’ve recruited and onboarded employees, administered benefits and payroll processes, managed facilities and vendors, and led a team through the daily demands of a busy restaurant. I like work that gives others the tools, clarity, and support to succeed.

Professional experience

General Manager · Luna Grill

Aliso Viejo, California · 2022–2026

Led a team of approximately 15 at a location with roughly $41,000 in weekly sales. Owned staffing, training, scheduling, guest recovery, labor planning, operating standards, vendor coordination, and financial performance.

Previously Shift Leader, 2019–2022.

HR, administration & operations · Smile Train

New York City · 2010–2019

Supported a growing nonprofit across recruiting, onboarding, benefits, HR systems, payroll review, leave and compliance processes, office operations, events, budgets, vendors, and first-line technology support.

Facilities Coordinator · Euro RSCG

Princeton, New Jersey · approximately 2008–2010

Coordinated facilities and office support in an advertising agency, building a foundation in service, logistics, and problem solving.

Areas of practice

  • Recruiting, onboarding, training, and employee support
  • Benefits administration, payroll review, and HRIS
  • Scheduling, budgets, vendor and facilities management
  • Process improvement and clear operating procedures

Education

Hanover College

Bachelor of Arts in Mathematics · 2006

A foundation in structured thinking and analysis, alongside an enduring interest in people, ethics, and service.

Princeton Theological Seminary

Graduate study · 2006–2007

Studied in a dual Master of Divinity and youth ministry program. My time there deepened my interest in community, leadership, and the ways people grow.

Writing

Journal & articles

A home for reflections on leadership, work, learning, and the ideas I’m exploring. Entries will appear here as I publish them.

Selected project

The Five-Star Philosophy

A separate project about noticing, reframing, and contributing to everyday experiences. It grew from my work in hospitality and my reflections on personal growth.

Explore the project ↗